Introduction
Novasol Ingredients Private Limited (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile application.
1. Information We Collect
We may collect and process the following data about you:
Personal Identification Information: Name, email address, phone number, etc.
Usage Data: Information about how you use our website and app.
Device Information: Information about the device you use to access our services, including IP address, browser type, and operating system.
Location Data: We may collect information about your location if you enable location services.
2. How We Use Your Information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website and mobile app.
Improve, personalize, and expand our services.
Understand and analyze how you use our services.
Develop new products, services, features, and functionality.
Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
Process your transactions and manage your orders.
Send you text messages and push notifications.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:
Service Providers: We may share your information with third-party service providers to perform services on our behalf, such as processing payments, analyzing data, and sending communications.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.
5. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
7. Account Delete
Automatic data deletion in 90 days is a privacy feature that allows companies to delete user data after 90 days of inactivity. This means that if a user does not interact with a company’s services for 90 days, their data will be automatically deleted.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@novasolingredients.com
Address: A-117 TO 120, 1st floor, Sakar 7 ,Nehru bridge corner, Ashram Road, Ahmedabad, Gujarat 380009.